The handling experience is generally positive initially. Users report the spinner wheels glide smoothly across most airport surfaces, and the telescoping handle extends and retracts reliably, locking into place securely. The polycarbonate shell feels sturdy enough for typical carry-on use, and the overall structure maintains its integrity when packed. However, some long-term users, particularly those who purchased bags more recently, have noted a perceived decline in build quality compared to Away's initial offerings. Concerns sometimes arise around wheel durability after extensive use or the handle developing a slight wobble over time. While not dealbreakers for many, these reports suggest the quality might not fully align with the mid-premium price point for heavy travelers.